How to Check Delivery Status Through Shipment Tracking?

Dec 13,2023
Industry News
Are you experiencing incomplete or inaccurate tracking information for internationally shipped goods or products? Response guidance for enhanced package tracking

When transporting goods or products internationally, do you also expect to track cargo information in real time and want to know the transportation status in a timely manner? Are you also experiencing incomplete or inaccurate tracking information? Does it exacerbate your anxiety when tracking information indicates a package has been delivered but cannot be located? If you are facing these problems, then this content will solve your problems, please continue reading.

Some common issues encountered with international package tracking include

Information is not updated in time

Due to the long cross-border logistics time and many intermediate links, many logistics companies do not update the data in a timely manner, resulting in query failures. Sometimes you may need to wait patiently for a period of time and check again after the data is synchronized and updated.

Transshipment problem

In the process of international cargo transportation, when the goods need to be transshipped multiple times, the goods may be easily lost or damaged, especially if there is a lack of proper protection and safety measures during the transshipment process.

customs issues

Different countries and regions have different customs regulations and requirements, and problems such as incomplete documents and temporary import licenses may occur, causing goods to be blocked or delayed.

Costs and expenses are difficult to predict or control

International logistics transportation involves many links and expenses, including transportation costs, insurance fees, duties and taxes, warehousing fees, etc. These costs may sometimes be difficult to predict or control.

Incomplete or delayed tracking information

During long-distance international transportation, it is sometimes difficult to obtain tracking and visibility information of goods in a timely manner. Some third-party logistics service providers may not provide real-time tracking updates, or there may be delays in updating tracking information, which may lead to uncertainty about the location of the goods. and state uncertainty. This can create uncertainty for senders and recipients.

Track package

Different carriers and logistics providers may use incompatible tracking systems, resulting in inconsistencies and gaps in tracking information as packages change hands between carriers or cross borders. It is recommended that when you choose logistics services, you can first find out whether this service is provided so that you can check the latest logistics trends in real time.

language disability

Package tracking systems may be in different languages, and not all carriers provide translation. This can make it difficult for customers to understand the status of their shipments, especially if tracking information is not available in a language they are familiar with before engaging with them.

The lack of standardized tracking procedures and systems across different countries and carriers can lead to inconsistencies and difficulties in seamlessly tracking packages.

Lost or misplaced

In rare cases, a package may be lost or misplaced during shipping. This may result in a lack of tracking updates or inaccurate information about the location of your package.

weather and natural disasters

Extreme weather conditions or natural disasters can disrupt shipping networks and affect package tracking. Service delays and interruptions may occur during such events.

In addition to the impact of natural weather conditions, flight delays, port congestion, etc., goods may also face transportation delays.

Response guidance for enhanced international package tracking

As your dedicated third-party logistics service provider, we understand the importance of international package tracking and are committed to providing you with the highest quality service. We recognize the importance of real-time information on the location and status of packages and are committed to providing high-quality services to ensure the seamless flow of cross-border goods for businesses and consumers.

Our professional team will provide you with comprehensive solutions to deal with problems you may encounter in international parcel tracking, improving the accuracy and real-time update capabilities of parcel tracking. In addition, we provide multi-language support to ensure effective communication with our customers.

We also work with reputable shipping companies and have a comprehensive global network to ensure timely transfer and delivery of packages. We are committed to working with our clients to provide comprehensive and accurate customs documentation to ensure compliance with local regulations and reduce the potential for customs clearance delays.

For better cost control, we provide up-front and transparent shipping cost estimates and negotiate fixed or predictable pricing while incorporating shipping insurance. We have also implemented a comprehensive tracking system and integrated with various carriers to ensure customers receive timely and accurate package updates.

If you are experiencing problems with your package being lost, incomplete or delayed, please do not hesitate to contact us immediately. We will assist you in resolving your issue and provide alternative contacts to track information and enhance your customer experience.

We are also committed to mitigating the impact of severe weather conditions and natural disasters on international freight shipments. We proactively monitor weather forecasts and communicate potential delays to customers in a timely manner. In addition, we develop contingency plans to mitigate the impact of external factors on the shipping process.

If you have any questions or need to know more about our services, please feel free to contact us. Our professional team is at your service to ensure your international parcel tracking goes smoothly.

You can also stay informed by contacting your carrier regularly and utilizing any available customer support channels for assistance. To address these pain points, third-party logistics services company Stone3PL is continuously working on improving the tracking system, providing better communication channels, and enhancing the overall customer experience when it comes to package tracking. You can also benefit from staying informed of Stone3PL's self-developed online tracking tool and seek immediate help if a problem arises.

At Stone3PL, we are committed to providing top-notch international parcel tracking services. If you have any questions or need assistance, please feel free to contact our customer support team. Your satisfaction is our top priority and we look forward to providing you with excellent service with every shipment.